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Elements and Performance Criteria

1. Review continuous improvement practice
   • Review performance against current key performance indicators (KPIs)
2. Review KPIs for ongoing relevance
3. Review current state of continuous improvement processes
4. Audit sustainability (social, ecological and economic) changes resulting from continuous improvement activity
5. Analyse problems to determine root cause
6. Identify areas for improvement to KPIs and continuous improvement processes
7. Develop plan for enhancing improvement processes
   • Prioritise areas requiring action
8. Develop solutions, including taking into account the impact of the solution on any codes of practice, standards, contracts and commercial or industrial agreements
9. Discuss solutions and implications with stakeholders
10. Compare outcomes from solutions to competitive systems and practices philosophy
11. Choose actions which are most compatible with competitive philosophy
12. Draft implementation plan for chosen action
13. Obtain required approvals and modify plan
14. Implement enhanced improvement process
    • Communicate changes to improvement processes to team members
15. Resolve issues and problems identified by team members
16. Obtain sign-off from process or system owner
17. Arrange for skills development to implement improvement processes
18. Arrange for required resources to be available
19. Establish and implement KPIs for modified continuous improvement process
20. Implement planned changes
21. Check the planned improvements have occurred
22. Take action to sustain improvement by standardising